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SaaS Growth Stacking - with Dan Martell

How do you end up in rehab for 11 months, discover computer programming, then build 5 tech startups, selling 3 and raising money for the last 2 in 15 years? Tune in each week and Dan Martell will teach you: How he got invited to spend a week with Richard Branson. How he ended up raising money from Mark Cuban. How to hack your productivity. How to focus your marketing efforts. How to get your big dreams funded. How to build, scale and sell your technology company without giving away the control to investors and financial stakeholders. The 3 disempowering “pick me, pick me” mentality that plagues startup founders.. and what you can do to avoid it and fund your startup. Tune in each week and get Dan’s deep-in-the-trenches experience as a father, serial entrepreneur, and investor. Do you want to fund, start, scale and sell your business? That’s the only question that matters here. If the answer is “yes”, then hit the SUBSCRIBE button and let’s make it happen.
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Oct 5, 2020

Exclusive Download: EBR Flow Planner™ - 9 Box Model to Run Your Executive Business Reviews, Retain High-Value Clients & Increase Expansion Revenue - https://bit.ly/3l5q1Mp 


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Let’s pop the hood of your SaaS retention engine.



The machine that creates your revenue, that turns new customers into long term LTV...



Pry apart each leaky valve, tighten each bolt and make sure you’re running a fine-tuned growth-maximizing machine.



I’ll give you the
3 tools I recommend to improve EACH of the 8 key parts.



I love
SaaS business models because they’re ideal for generating cumulative wealth…



Provided you have a great Customer Success system
.



If you don’t, churn rates slowly creep higher and higher and the LTV of each customer drops.



I’ve identified that there are 8 key areas of a flawless Customer Success system that require a solution. In each category, there are multiple tools and tech you can use.



I have a recommended list of those tools, the ones I’ve used in business and can stand by. 



If you’re not sure where to start to improve these categories, watch this video and try out my suggestions. Your churn rate will thank you for it.



In each of these 8 categories, I’m going to recommend 3 tools. The categories are:


  1. Adoption Management

  2. Co-Browsing

  3. Calendar

  4. Surveys

  5. Metrics

  6. Helpdesk

  7. Screen Recording

  8. Status Page


You need a solution for each of these 8. If you don’t, then there are parts of your customer’s journey that will let you and your customer down.


There is no miracle cure-all for crushing churn rates. It’s all about excellent customer success systems.



But I’m not going to apologize for that.



You’re a business founder, SaaS owner or entrepreneur, right?



That means you’ve got to roll up your sleeves and fight the hard fight, figuring out how to grow and scale your business. It’s not easy, but it is worth it.



Got any other favourite tools you think other SaaS founders should know about? Add them in a comment on the video right here.



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Dan Martell has advised more startups than his hometown has people and teaches startup founders like you how to scale. He previously created, raised venture funding for and successfully exited two tech startups: Flowtown and Clarity.fm. You should follow him on twitter @danmartell for tweets that are actually awesome.


+ Instagram (behind the scenes): http://instagram.com/danmartell
+ Facebook (live trainings + Q&A): http://FB.com/DanMartell
+ Twitter (what I'm reading): http://twitter.com/danmartell



Exclusive Download:
EBR Flow Planner™ - 9 Box Model to Run Your Executive Business Reviews, Retain High-Value Clients & Increase Expansion Revenue - https://bit.ly/3l5q1Mp 

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