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SaaS Growth Stacking - with Dan Martell

How do you end up in rehab for 11 months, discover computer programming, then build 5 tech startups, selling 3 and raising money for the last 2 in 15 years? Tune in each week and Dan Martell will teach you: How he got invited to spend a week with Richard Branson. How he ended up raising money from Mark Cuban. How to hack your productivity. How to focus your marketing efforts. How to get your big dreams funded. How to build, scale and sell your technology company without giving away the control to investors and financial stakeholders. The 3 disempowering “pick me, pick me” mentality that plagues startup founders.. and what you can do to avoid it and fund your startup. Tune in each week and get Dan’s deep-in-the-trenches experience as a father, serial entrepreneur, and investor. Do you want to fund, start, scale and sell your business? That’s the only question that matters here. If the answer is “yes”, then hit the SUBSCRIBE button and let’s make it happen.
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Jan 15, 2018

Your product or service tells a story.

It either tells one that’s clear and coherent, highlighting the challenges you’re most ready to solve for your ideal customer…

Or it confuses them.

The story you’re telling depends on whether you’re being thoughtful in the process, or building it blindly.  

And the difference between the two has a massive impact on your prospect’s ability to buy from you.

Years ago I was visiting some friends at Twitter and I had the privilege of learning this lesson first hand from one of the best growth guys out there: Josh Ellman (LinkedIn, Facebook & Twitter).

His process was clear… ask yourself:

“What does this communicate to our customer about the problem it solves, the value they’ll get, and is it for them?”

At the time he was revamping Twitter’s sign-up process to help activate more customers after their first time using it.

That conversation sent me down a path of studying the best onboarding experience for SaaS products and creating the Product Story framework.

This is how you build powerful products.

In this week’s video I deconstruct each path.

You’ll learn the key elements that drive results, and how to line them up so you can connect with your customers quicker.

After reading a ton of books, speaking with some of the best product minds out there, and testing the strategies on my own companies, I now break it down into 3 core areas of the product:

  1. The Homepage: This page requires a strong “Hook”… it’s the statement that answers the “What is this?” question, followed by the “Promise”, it answers the “How do you do that?” question.
  2. Onboarding: These pages really act as the setup… they are the minimum required steps that you ask of your customer to ensure you have what it’ll take to WOW them. It also matters the order you put them in, and the information you ask for to help reinforce your product’s positioning (i.e. The Story) that they’re building in their mind.
  3. Core Value: This is the specific result a customer will get that makes them think “crap, that’s awesome”. Every great product has it. You might have it, but it’s buried, and only a small % of your users have seen it. The key is to front-load this in the experience for all new users. Some call it the “Must Have” experience.

Watch the video to get a deeper sense of how the complete story is told, and how each piece plays a critical part.

After working with thousands of startups over the years, I’ve come to believe that some of the biggest growth comes from refining their product story.

The fun part is, it doesn’t take much work.

It could be as simple as changing the language on your homepage, or re-ordering your onboarding experience…

… but once it clicks, growth occurs.

Got specific questions about your product? 

Post them below in the comments and I’ll answer them soon… I’d love to help you create a story that reinforces the innovation you’re building.

Remember, it’s an iterative process…

… so keep testing till you get there.

--

Dan Martell has advised more startups than his hometown has people and teaches startup founders like you how to scale. (Get the free 3 videos to grow your business here.) He previously created, raised venture funding for and successfully exited two tech startups: Flowtown and Clarity.fm. You should follow him on twitter@danmartell for tweets that are actually awesome.

Are you an entrepreneur? Get free weekly video training here:
http://www.danmartell.com/newsletter

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