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SaaS Growth Stacking - with Dan Martell

How do you end up in rehab for 11 months, discover computer programming, then build 5 tech startups, selling 3 and raising money for the last 2 in 15 years? Tune in each week and Dan Martell will teach you: How he got invited to spend a week with Richard Branson. How he ended up raising money from Mark Cuban. How to hack your productivity. How to focus your marketing efforts. How to get your big dreams funded. How to build, scale and sell your technology company without giving away the control to investors and financial stakeholders. The 3 disempowering “pick me, pick me” mentality that plagues startup founders.. and what you can do to avoid it and fund your startup. Tune in each week and get Dan’s deep-in-the-trenches experience as a father, serial entrepreneur, and investor. Do you want to fund, start, scale and sell your business? That’s the only question that matters here. If the answer is “yes”, then hit the SUBSCRIBE button and let’s make it happen.
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Now displaying: August, 2020
Aug 31, 2020

Exclusive Download: Precision Scorecard™ – Keep Your Leadership Team Focused & Accountable To Growth – https://bit.ly/2GfadaI

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If you want to stop an investor like me dead in their tracks, show them these 7 numbers.

With the right combination, they’ll fall over themselves to throw money at you.

Beg to invest.

Yes, even in the middle of a pandemic, when the world feels like it’s balancing on a knife’s edge…

These 7 numbers will show me your entire company’s health.

Scribble it on a napkin, drop it right in front of me…

And I’ll tell you: Yes or No.

I’m talking about the top 7 customer success metrics you need to measure. 

I don’t care what you read about a CEO in magazines, how many Maseratis they own, or if they flew in on a private jet.

These numbers are the matrix code that reveal the TRUTH about any company.

I’m telling you right now, in your inbox, from me to you–

If you aren’t measuring these customer success metrics, you don’t know your own business.

So this video is for you. These are the numbers you’ve got to start measuring ASAP, including what they are and how to track them:

The reason the 7-number password can unlock an investment frenzy it because it immediately tells me:

1. How good your product is
2. How I can help you earn more
3. Your growth potential
4. Where to unlock lost revenue streams
5. If you’ll survive a new competitor in the market
6. What marketing opportunities you can leverage
7. What holes need plugging in your revenue

Over the last 5-7 years, I’ve been involved in hiring over 50+ CSMs (Customer Success Managers) across my portfolio of 40+ investments and my own companies.

To make sure that any CSM I hire will hit the ground running, I just say “These are the 7 metrics I need you to measure – find the numbers and report them back to me.”

The simple act of knowing these numbers makes it painfully obvious where you need to turn your attention.

Get a notepad and pen ready and start the video here.

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Dan Martell has advised more startups than his hometown has people and teaches startup founders like you how to scale. He previously created, raised venture funding for and successfully exited two tech startups: Flowtown and Clarity.fm. You should follow him on twitter @danmartell for tweets that are actually awesome.

+ Instagram (behind the scenes): http://instagram.com/danmartell
+ Facebook (live trainings + Q&A): http://FB.com/DanMartell
+ Twitter (what I'm reading): http://twitter.com/danmartell


Exclusive Download: Precision Scorecard™ – Keep Your Leadership Team Focused & Accountable To Growth – https://bit.ly/2GfadaI

Aug 17, 2020

Exclusive Download: 5 Secrets of Silicon Valley – Discover My Silicon Valley Secrets To Skyrocket Your Business by Implementing 5 Little Changes That No One is Talking About - https://bit.ly/2Q1xfTW

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I’ve got to come clean…

I’m not a guru.

I can’t read your future, don’t perform miracles, and I’m about as enlightened as a stick.

I’m just a SaaS-obsessed business coach that has made WAY too many mistakes, enough to fill entire encyclopaedias of ‘what not to do’.

But I did do something right: 

I didn’t quit. 

I squared up my mistakes (2 failed companies), welcomed the hard lessons, and eventually became strong enough to make the right decisions (building and exiting 3 companies).

I still get asked “What do you wish you did differently in your career?”

Oh man.

I could fill books.

I have to break my answer up into decades… starting with my 20s.

At 20 years old, I was an overworked developer working for free at someone else’s startup. 

Just 10 years later at 30 years old, I had sold my 3rd business, was building my 4th and was already a multi-millionaire.

Even though I look back fondly on that decade, I still know I made decisions that cost me (or lost me) millions.

So, I’m putting a pin in my ego and owning up to my biggest mistakes in the hope that you can avoid them.

In this video I’m going to share with you:

- The solo mistake that cost me $10 million in lost revenue
- How I hired an executive that nearly cost me my business
- Why ‘needing to be liked’ sabotaged my company culture
- How wearing a suit-and-tie saved my company
- Why selling for millions cost me millions more! (Don’t sell early)
- How my failed investments poured cash down the drain

At least half of my wisdom comes from having screwed up enough times to know why the wrong decisions are actually wrong. 

Now I get to save SaaS founders like you from the fate I barely escaped.

It would have been so easy to quit or to stay on a course doomed to fail. 

But if I had joined the SaaS graveyard, I wouldn’t be in your inbox, on your news feed or sharing these mistakes on YouTube.

I’m here to help you get to your success twice as fast as I did.

Drop by the video and let me know in the comments: What is the biggest mistake you’ve made recently that you know you’ll regret for years to come?

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Dan Martell has advised more startups than his hometown has people and teaches startup founders like you how to scale. He previously created, raised venture funding for and successfully exited two tech startups: Flowtown and Clarity.fm. You should follow him on twitter @danmartell for tweets that are actually awesome.

+ Instagram (behind the scenes): http://instagram.com/danmartell
+ Facebook (live trainings + Q&A): http://FB.com/DanMartell
+ Twitter (what I'm reading): http://twitter.com/danmartell


Exclusive Download: 5 Secrets of Silicon Valley – Discover My Silicon Valley Secrets To Skyrocket Your Business by Implementing 5 Little Changes That No One is Talking About - https://bit.ly/2Q1xfTW

Aug 10, 2020

Exclusive Download: The Rocket Demo Builder™ – Never give a boring software demo again and close up to TWICE as many deals by this time next week - https://bit.ly/3agnmLt

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Do you have your dream sales team yet?

A team of high-converting closers who effortlessly book new accounts and funnel cash into your pockets until your revenue-pants are splitting at the seams?

No?

Neither did I.

I thought you could throw money (aka: investment capital) at business problems to solve them. Just hire a sales team and let the money roll in.

Turns out, it doesn’t work that way… (and I was a fool in my 20s.)

You need a structured weekly sales team meeting to create the 3 Big R’s:

1. Rhythm
2. Routine
3. Revenue

Once I figured that out, I got obsessed with tightening the bolts on my sales team machine until I had a competitive edge and could repeatedly win clients with confidence.

Now all of my sales teams are well-oiled machines… and I teach this one weekly 8-point agenda you can follow for one simple reason:

I know it works.

Fast forward to today and I’ve managed millions of dollars in pipeline and coached 100+ SaaS founders to build out their sales teams.

One of my largest clients has 150 sales people, and they use this exact weekly agenda structure I’m going to talk you through in this week’s video. Check it out!

This is what I have in store for you today. I’m going to show you:

- How to create sales momentum
- My recommended sales metrics tools
- Why world class salesmanship doesn’t matter (Wh-whaaat?)
- Why YOU are the x-factor in your team
- The value of a CSM at your sales meetings
- Why jealousy can destroy your company
- How to build a culture around training

If you can commit to one weekly meeting that follows this structure, your sales team will be closing more deals before the year is out.

One meeting.

… that follow this specific 8 point-agenda.

Look, I know that in the face of big numbers (millions, you say?!) it’s easy to think: “This meeting agenda is for big teams – it won’t work for me”.

Nope.

If I started from scratch today – with a team of only 1 salesperson – I’d still schedule this meeting.

I see it as hitting the gym. No matter how small you are, you don’t get big without doing your reps.

Hit that play button, soak up the agenda structure, and drop a comment to let me know if you’ll apply it to your next meeting.

Peace.

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Dan Martell has advised more startups than his hometown has people and teaches startup founders like you how to scale. He previously created, raised venture funding for and successfully exited two tech startups: Flowtown and Clarity.fm. You should follow him on twitter @danmartell for tweets that are actually awesome.

+ Instagram (behind the scenes): http://instagram.com/danmartell
+ Facebook (live trainings + Q&A): http://FB.com/DanMartell
+ Twitter (what I'm reading): http://twitter.com/danmartell


Exclusive Download: The Rocket Demo Builder™ – Never give a boring software demo again and close up to TWICE as many deals by this time next week - https://bit.ly/3agnmLt

Aug 3, 2020

Exclusive Download: EBR Flow Planner™ – 9 Box Model to Run Your Executive Business Reviews, Retain High-Value Clients & Increase Expansion Revenue - https://bit.ly/3k6Yb2v

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What the $%&# is a CSM… and how is that going to make me money?!”

When I started out in business nearly 20 years ago, there was no such thing as a CSM.

Those 3 letters just didn’t go together.

Nowadays, most B2B SaaS businesses see a CSM as essential to scaling a business faster, reducing churngetting greater customer LTV and protecting your brand.

A CSM is a Customer Success Manager.

It’s not a glorified support person (like I once thought) and yes, they absolutely make you more money.

Having a great CSM on your team will boost your revenue.

I believe that for every $1 you spend on a CSM, you should be getting $5x back in retention/expansion revenue.

Funnel hackers would lose their minds over a funnel that converts 1:5 consistently, long-term…

…and yet CSM’s get dismissed by young businesses as an unnecessary cost.

I’m going to put an end to that mistaken belief in this week’s video, and I’ll open your mind to what a CSM should be doing in your business and why they are a godsend.

After you watch this video, you’re going to understand how a great CSM can:

Track your customer satisfaction with easy-to-follow metrics
Help your customers fall in love with your products
Reduce churn and improve customer retention
Increase lifetime value with upgraded accounts and upsells
Collect testimonials, case studies and referrals
Explode your word-of-mouth marketing
Feed product development and innovation

I mean… just look at that list! 

This is one person you can hire in your business that can do all of the above… if you know how to work with them.

I’ve said it before and I’ll say it again: You can’t just hire someone and expect them to solve your problems without your guidance.

CSMs are a godsend, but you’ve got to work with them to build systems so that they can do what they do best.

Watch the video and I’ll set you straight on how to work with a CSM in your business.

While you’re there, drop me a comment to let me know:

As a customer, what was the best interaction you had with a company and why?

I’ll bet there was a CSM behind it.

Talk soon.

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Dan Martell has advised more startups than his hometown has people and teaches startup founders like you how to scale. He previously created, raised venture funding for and successfully exited two tech startups: Flowtown and Clarity.fm. You should follow him on twitter @danmartell for tweets that are actually awesome.

+ Instagram (behind the scenes): http://instagram.com/danmartell
+ Facebook (live trainings + Q&A): http://FB.com/DanMartell
+ Twitter (what I'm reading): http://twitter.com/danmartell


Exclusive Download: EBR Flow Planner™ – 9 Box Model to Run Your Executive Business Reviews, Retain High-Value Clients & Increase Expansion Revenue - https://bit.ly/3k6Yb2v

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