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What does success mean?
Get specific… what exactly does it look like to you?
Is that word just a placeholder for some anonymous measure of public respect and acceptance? Is it about bank account zeros?
My idea of success has changed… a lot. The answer I’d have given you when I was 21 is nothing like the answer I’d give you now.
Why?
Because I grew the F%$& up.
When I became a millionaire at 27 years old, I realized that I wasn’t anywhere near as successful as I wanted to be.
The elusive dream had changed.
Since then, I’ve taken the time to really decide what success looks like to me so I know what I’m aiming for.
Now I’d like to share my perspective on what that is.
I haven’t shared this before because, to be honest… it’s kind of personal.
But I’d like to share it because every problem became much more manageable when I knew where I wanted to end up. Perhaps you need that clarity too.
I’ve learned that success is different for everyone.
It’s subjective.
One person thinks it’s about the body they’ve got, another thinks it’s the car they drive, yet another thinks success is the property they own or the friends they have.
Have you noticed how you can use ‘success’ in a conversation and everyone assumes you must mean the same thing?
“10 steps to success”, “How to become successful”, “Success is just…”.
It can be a dangerous concept because we all want “it” without taking time to define what “IT” actually is.
Don’t chase an unknown dream.
Set the goal posts in the right place and don’t worry what anyone else thinks.
I’d love to know what real success looks like to you. Drop a comment on the YouTube video right here and let me know.
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Dan Martell has advised more startups than his hometown has people and teaches startup founders like you how to scale. He previously created, raised venture funding for and successfully exited two tech startups: Flowtown and Clarity.fm. You should follow him on twitter @danmartell for tweets that are actually awesome.
+ Instagram (behind the scenes): http://instagram.com/danmartell
+ Facebook (live trainings + Q&A): http://FB.com/DanMartell
+ Twitter (what I'm reading): http://twitter.com/danmartell
Exclusive Download: Top 5 Productivity Hacks – Double Your Energy & Focus By Just Tweaking The Way You Do Everyday Tasks - https://bit.ly/3cfrDQs
Exclusive Download: EBR Flow Planner™ – 9 Box Model to Run Your Executive Business Reviews, Retain High-Value Clients & Increase Expansion Revenue - https://bit.ly/2Fkf9uX
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“HELP! I’m losing customers in the pandemic!”
As a SaaS Coach, I worked very closely with a lot of software founders who are nervous that their businesses won’t ever recover from coronavirus.
Customers are cancelling, accounts are drying up, and prospects are turning into dust.
We have never seen a global economic meltdown quite like this one… so the concern is 100% justified.
But listen to me: You are not powerless.
Today I’m going to give you a crystal ball.
I’m going to share my go-to system for identifying ALL of your at-risk customers before they cancel… and then how to save those accounts.
It’s like predicting the future and fixing it all at once.
I’ve been using this system with my SaaS clients to help them crush their churn rates to below 1%.
…even in the middle of a pandemic.
Watch the latest video below and I’ll walk you through how to maximize your customer retention.
In this video, you’re going to learn:
How to maximize customer retention + profits
How to find out WHY customers are unhappy
What to say that will win them back
What a critical event is
Why churn has nothing to do with software
How to identify red flags as early as possible
How to use accountability to save ANY customer
The trick is to have a system that alerts your support team when customers exhibit specific pre-churn behaviours, such as not logging in for a set amount of time, disengaging from support chat, or visiting cancellation pages.
Customers that meet enough of those conditions are in the danger zone.
As soon as those red flags appear, you then need to execute the Red Playbook – a system to save those accounts, correct the relationship and turn them back into raving fans.
With the right playbook, at-risk customers won’t have a good reason to cancel.
A system like this works.
Now more than ever, you’ve got to stay ahead of your at-risk risk customers and spot the red flags early.
Your business depends on it.
Remember, I’m here to help. If you’re tearing out your hair and not sure what to do with your business, reach out to me and my team.
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Dan Martell has advised more startups than his hometown has people and teaches startup founders like you how to scale. He previously created, raised venture funding for and successfully exited two tech startups: Flowtown and Clarity.fm. You should follow him on twitter @danmartell for tweets that are actually awesome.
+ Instagram (behind the scenes): http://instagram.com/danmartell
+ Facebook (live trainings + Q&A): http://FB.com/DanMartell
+ Twitter (what I'm reading): http://twitter.com/danmartell
Exclusive Download: EBR Flow Planner™ – 9 Box Model to Run Your Executive Business Reviews, Retain High-Value Clients & Increase Expansion Revenue - https://bit.ly/2Fkf9uX
Exclusive Download: Dream 100 – Learn How to Identify The 100 People That Will Transform Your Life (Peers, Advisors & Mentors) - https://bit.ly/3m1hI5i
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A few weeks ago, I owned up to the biggest mistakes I made in my 20s… mistakes that cost me literally millions.
This video is the sequel.
Believe it or not, when I turned 30 I didn’t magically become an angel, with a perfect track record of success.
(Shock! I can hear your gasps from here)
I squared up to that decade as a new man, confident and determined to avoid past mistakes.
…but immediately started making new mistakes!
The reason I’m sharing this is:
1. To humanize me (I’m not a flawless success story, I’m a patchwork of mistakes.)
2. To show you that mistakes are ok (Heck, they’re necessary.)
3. So you can avoid my mistakes (Don’t screw up the way I did.)
My 30s started out strong.
I was on the brink of exiting my second company, Flowtown, ready to add a few more zeroes to my bank balance.
Right after that, I started Clarity.fm and without any help from co-founders, I scaled the company, closed $1.6M in funding from investors like Mark Cuban, then successfully exited that company too…
…and then launched one of the biggest YouTube channels for SaaS Entrepreneurs.
But during this decade, I faced a new beast:
Myself.
My 30s was full of mistakes that came from within me. Broken thinking.
I had to reinvent myself – more than once – to become the leader I needed to be.
Please… don’t make the mistakes I did.
Watch my latest video where I roast myself, shake your head at my expense (I encourage it) but don’t repeat my screw ups.
Today I’m sharing with you:
- How I lost 30 – 40% in market value by drifting
- The wrong narratives that shaped my leadership
- The day I knew I crossed the line (and I had to change)
- My anti-portfolio mistakes
- How I passed on a $250M company *face-palm*
- Why I have 3 coaches… right now
Look, I get it.
Every advert in your feed, every case-study in your inbox, every silicon valley interview is screaming “SUCCESS!!” right in your face.
You just want a break, right?
I hope you can see that that’s why I make these videos.
It’s not to show off or to wave dollar signs in your face.
It’s because I want you to live a better, more fulfilling life while growing a richer business.
That’s what motivates me even if it means sharing my embarrassing mistakes. I hope you can see that I’m doing my best to help.
Peace.
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Dan Martell has advised more startups than his hometown has people and teaches startup founders like you how to scale. He previously created, raised venture funding for and successfully exited two tech startups: Flowtown and Clarity.fm. You should follow him on twitter @danmartell for tweets that are actually awesome.
+ Instagram (behind the scenes): http://instagram.com/danmartell
+ Facebook (live trainings + Q&A): http://FB.com/DanMartell
+ Twitter (what I'm reading): http://twitter.com/danmartell
Exclusive Download: Dream 100 – Learn How to Identify The 100 People That Will Transform Your Life (Peers, Advisors & Mentors) - https://bit.ly/3m1hI5i